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Microsoft Copilot Studio user enablement training course

Learn to design, build, and connect intelligent copilots using Microsoft Copilot Studio

This two day, hands-on workshop gives makers, automation leads, and digital innovators the practical skills to create intelligent copilots using Microsoft Copilot Studio.

Participants will learn how to build conversational agents, connect them to business data, automate actions, and explore generative orchestration – all within a secure, dedicated training environment.

AI course durationDuration: Two days

Advising on the best AI solutions for your business Location: Your offices or virtual

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Build copilots that deliver real business value – hands-on, end-to-end.

The course combines instructor-led demonstration, guided exercises, and individual maker practice to ensure every attendee leaves able to design and publish copilots that deliver real business value.

Who should attend?

For individuals who want to accelerate their Copilot capability through guided, practical learning.

  • Citizen developers and Power Platform makers
  • IT, automation, and innovation teams
  • Digital workplace or AI enablement specialists
  • Business process improvement and transformation leads

What you will learn

Participants will leave with the ability to:

  • Navigate and use the Copilot Studio maker interface confidently
  • Build and refine conversational agents using topics, variables, and nodes
  • Connect to enterprise knowledge sources such as public websites, SharePoint, Documents, and Dataverse
  • Develop integrations, trigger actions and automation using Agent flows
  • Use AI prompts to extend Copilot functionality
  • Connect to and work with external APIs securely
  • Understand and apply generative orchestration to manage complex interactions
  • Explore Model Context Protocol (MCP) for connecting copilots to business systems
  • Understand the power of Computer use to interact with websites or applications

Microsoft Copilot Studio user enablement workshop training course outline:

This workshop is entirely practical, with each participant completing guided exercises inside Copilot Studio:

Taking a tour of Copilot Studio
Get familiar with the interface, explore the unified authoring canvas, and create your first topic.

Authoring fundamentals
Learn how to build structured conversations using message nodes, question nodes, variables, entities, and rich responses.

Working with AI knowledge sources
Connect your copilot to organisational data such as SharePoint, Dataverse, or OneDrive, and see how knowledge integration improves accuracy and relevance.

Developing and integrating agent flows
Invoke agent flows directly from your copilot to perform business actions and streamline tasks.

Creating and invoking AI prompts
Use Copilot Studio’s native Prompt Builder to embed intelligent, reusable AI components into conversations.

Working with external APIs
Connect to external APIs to extend your copilot’s reach beyond Microsoft 365.

Generative orchestration
Combine authored topics with generative responses to deliver dynamic, context-aware interactions and understand how Copilot Studio balances authored and AI-generated content.

Exploring Model Context Protocol (MCP)
Discover how MCP powers advanced agent integrations and enables copilots to interact with enterprise data and systems securely.

Extracting website data using Computer Use
Learn Copilot Studio’s Computer Use capability to automate information gathering from a webpage – demonstrating how Copilot can interact with and capture data from web content when no API or connector is available.

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