Providing clarity, direction and a practical AI strategy

The firm’s manual processes were creating bottlenecks across the organisation, slowing down essential workflows such as document drafting, compliance, onboarding, HR and marketing. At the same time, fragmented and inconsistent data made it harder for both fee earners and support teams to work efficiently, adding friction to everyday tasks.

AI adoption remained low, largely due to limited training and a lack of clear governance, leaving teams uncertain about how and when to use new tools. Without a defined AI strategy in place, it was difficult to prioritise opportunities or scale solutions in a structured, consistent way.

iwantmore.ai completed an AI readiness assessment and stakeholder interviews to understand Attwells’ goals and challenges. We benchmarked current capability, identified over 60 AI use cases and worked with the team in a leadership workshop to prioritise them. This informed Attwells’s AI vision, guiding principles, roadmap, and the top three transformational use cases.

Through this approach we:​ ​

• Assessed Attwells current AI maturity and identified key challenges and opportunities​
• Mapped and prioritised 60+ AI use cases​ ​
• Defined the AI vision and principles​
• Built a clear, business-aligned AI roadmap and selected the top three high-impact use cases for delivery

Attwells now has a clear and achievable path for using AI to improve efficiency, strengthen client experience, and support long-term growth. The work has given the firm clarity, direction, and a practical plan to move from exploration to implementation.​ ​

Key outcomes include:​ ​

• A defined AI vision aligned with Attwells’s ambition to build the lawyer of the future​
• Eight guiding AI principles to ensure responsible and effective adoption​
• A prioritised roadmap focused on high-value, practical opportunities​
• Clear understanding of gaps in governance, data, skills, and culture​ Identification
• Scoring of the top three transformational AI use cases​
• A shared view across leadership on where AI can deliver the greatest impact